Privacy Policy
Updated October 17, 2026 · Preview service
Santa’s Calling! is operated by Ayo Inc. This policy explains the current website preview and live voice demo. Paid bookings are not yet available.
Information in the booking preview
The form asks for children’s first names, ages, gender options and cheerful conversation details, plus a parent’s email, phone number, preferred call slot, time zone and consent choices. Use sample details for now. These entries are held in the current page’s memory; this preview does not submit them to a booking database or send them to the voice demo. Reloading the page clears them.
The live Santa demo
When you press play and allow microphone access, your audio is sent to ElevenLabs to provide an AI conversation. ElevenLabs processes the conversation, which may include transcripts, audio recordings and technical information depending on the agent’s configuration. Stopping ends the live session; it does not automatically delete information already processed by the provider. Do not share sensitive information or real children’s details in the demo.
Our recording retention policy is 30 days from the date of the call, after which recordings are scheduled for deletion. The live demo’s provider settings and deletion enforcement still need to be verified against this policy; this statement does not confirm that provider-side deletion has been configured. Transcript and technical-log retention may differ from recording retention. No promise of immediate deletion or zero retention is made. See ElevenLabs’ Privacy Policy and its retention documentation. Processing may occur outside your province or country.
Parents and children
The site is intended for parents and guardians. Adults must supervise children who use the voice experience and have authority to provide any child’s information. Please avoid surnames, addresses, school names, health information, financial details or other sensitive information. The booking preview’s consent boxes do not authorize a separate live microphone session.
Website delivery and third parties
Hosting and infrastructure providers receive technical information needed to deliver and secure the site, such as IP addresses and browser requests. Fonts are loaded from Google Fonts, which receives requests from your browser. Links to the charity and other websites take you to services with their own privacy practices. The application does not currently include advertising trackers or store booking entries in cookies or local storage.
Payments, messages and recordings
Stripe payments, real SMS verification, scheduled calls, confirmation emails and recording delivery are not connected in the booking preview. No card information is collected. The planned paid service will use the details provided to personalize and schedule calls and deliver confirmations and recordings; its providers and consent choices will be explained before that service opens. Call recordings will be kept for 30 days from the call date; save your keepsake before that period ends. Retention periods for other booking records will be disclosed before launch.
Your choices and requests
You can leave the form, reload it to clear its entries, stop a demo, and revoke microphone permission in your browser settings. Depending on applicable law, you may request access, correction or deletion of personal information and withdraw consent, subject to lawful exceptions. Contact Ayo Inc. at legal@getayo.ai for privacy questions or access, correction, deletion and consent-withdrawal requests. Please provide enough information to identify the relevant interaction, but do not email sensitive child information or recordings. We may need to verify your identity and authority before acting on a request.
Changes
We will update this policy when the service or its data practices change and seek new consent where required. The date above identifies this version. This preview policy is not a statement that all launch privacy requirements have been completed.